Q. When will day tickets go on sale?
A. Day tickets will be released nearer to the event (subject only to availability) when we reveal the day split showing who is playing on each day. This is usually 8 weeks before the event.
Q. Why is there a booking fee?
A. Running a ticket agency costs money – the costs of premises, IT, staff, communication, credit card commission, etc, have to be covered – and, in addition, agents provide a service to their customers which has value. Ticket agents are also commercial enterprises, which often have the interests of shareholders to consider. A fee, often calculated as a percentage of the price of each ticket, is therefore added by agents on top of a ticket’s face value to cover both their costs of sale and as a charge for the service provided.
Q. What does ‘face value’ mean?
A. The face value is the basic price printed on a ticket which the event’s producer, venue or promoter has set before the addition of any booking fees, service charges or other extra costs (eg for mailing).
Q. Where is my ticket?
A. You can trace your ticket by inquiring with the company from where you purchased your tickets.
Q. Can I buy a child ticket?
A. Yes. Child tickets (3-11 years) under 3’s are free (no ticket required). Note: All in possession of a child ticket must be accompanied at the event by a Ticket holding parent or guardian.
Q. Can I upgrade my ticket to VIP?
Sorry VIP tickets are not available.
Q. I’ve bought a ticket but lost it. Will I be able to get in the venue with just email confirmation?
A. You will need a ticket to gain admission. If you have lost your ticket you will need to liaise with the ticketing agent you purchased it from. Email confirmation of ticket purchase will not be accepted.
Q. Is there camping on site this year?
A. Camping is not available on site this year but see the camping page for details of camping at nearby Bradford & Bingley Sports Club. There are also many hotels and guest houses in the district. Check out the options available on the camping page.
Q. What times do gates open
A. See Opening Times for details.
Q. Will there be queues at the entrance gates?
A. On the Friday 15,000 people attending will need to be wristbanded and searched in a short space of time. We have increased our resources to make this unavoidable process as swift as possible so we can get you in to enjoy the festival. Please make sure you arrive as early as possible to avoid the queues that form from people who arrive after work and please be patient. We apologise in advance for any delays the wristbanding and searches may cause. Possession searches and confiscating items takes time so don’t attempt to bring in items on the prohibited list. Please ‘pack light’ and label any bags. Gates open at 3.00pm on Friday. We will attempt to open gates earlier but this will be subject to the site being ready and safe to do so.
Q. What searches are in place at the festival?
A. For security reasons, all Bingley Music Live ticket holders will be subject to extra searches at this year’s Festival. This is likely to make entrance slower than in previous years. Please be patient if there are queues, and please cooperate with any security requests and all searches.
There will be separate search lanes for those with possessions and we anticipate that these lanes will be significantly slower. Our advice to ticket holders is:-
- Pack light. The less you bring, the quicker you’ll get through the gates. It really will make things quicker.
- Label bags. Put your name and number on any bags and possessions you bring.
- Observe the festival opening times and arrive as early as possible.
Please read the up to date Restrictions and Prohibited items information.
Q. Why are there no re-admissions
Re-admissions and ‘pass outs’ are only permitted in exceptional circumstances e.g. medical reasons, taking home young children etc. and are at the discretion of security.
Q. Can I bring my own Alcohol to the Festival?
A. Alcohol is not allowed to be taken into the festival. We apologise to those who think this is unfair however the festival is subsidised by the profits made from the bar and without it we simply would not be able to bring you all the great acts and entertainment on offer without drastically increasing the ticket price (which we don’t want to do!). See section on food and drink.
Q. What food and drink can I bring to the festival?
A. We allow in water and soft drinks in sealed plastic bottles no bigger than 500ml and you can bring your own food into the Festival with you. We recommend you check what you can and cannot bring into the festival by viewing the prohibited items list to avoid bringing items in only for them to be taken off you by security at the entrance gates.
Q. Can I bring my own chair?
A. Yes but this will make admission slower. This is a non seated event and there will be capacity crowds this year so don’t site your chair in a high density area and be prepared to accept that other ticket holders without chairs will be stood in front of you blocking your view.
Q. What are the restrictions on bags?
A. Large bags are not allowed to be taken into the festival. There is no cloakroom to leave your bags. Please don’t bring them. Small bags are allowed into the festival with the dimensions of 30cm x 42cm (A3 size).
Q. What time is XXX on stage?
A. Artist performance times will not be released before the event. We suggest you get in early see all the bands. You wouldn’t want to miss out on seeing the next best thing now would you? The first acts on stage are approximately half an hour after the gates open on Saturday and Sunday and 1 hour on Friday. A festival laminate containing all the band times will be available for purchase from programme sellers or at the merchandise stand on site. The laminate is a great memento of the festival.
Q. How do I get to perform at BML?
A. The programming for Bingley Music Live is undertaken by an artist booker who puts great effort into booking some of the biggest names in the industry as well as keeping abreast of the best new artists around. Our policy is not to accept approaches from bands/artists and this is simply due to the amount of approaches we receive. Sorry in advance if we don’t reply to your email or letter but we do not have the resources to deal with the enormous number of approaches we receive. However, BML continues to support and showcase the vast array of talent that exists in the region through an emerging talent competition held with our partners The Exchange. The competition which runs through April and May will see bands/artists battle it out to see 4 acts go through to open up both stages on two days of the festival. Details of how to enter the Emerging Talent Competition will be announced in March so please keep checking the website for details. Applications for 2017 are now closed.
Q. Can I have a trade stand at BML?
A. There are a number of opportunities for trading at BML. Applications from small independent traders specialising in bespoke items such as clothing and jewellery will be considered. A call out to traders will be announced in March. Priority will be given to applications from traders with a BD postcode however all applications from further afield will be considered. Please see Traders application form for details and downloadable application form. Applications now closed.
Q. Can I have a catering stall at BML?
A. The catering at BML is contracted out via a tender process. Any individual applications received may be forwarded to the company who have been awarded the contract.
Q. What disabled facilities are there at BML?
A. Please see our Access info page for more about the disabled facilities.
Q. Will there be a cash machine on site?
A. Because we are so close to Bingley Town Centre we don’t have ATM’s in the festival site. However, there are numerous ATM’s on Bingley High Street just 5 minutes from the venue. Remember to stock up before you arrive.
Q. Is there a charge for Park & Ride?
A. A charge is necessary to help towards providing this service. See Park and Ride for details of the service.
Q. Is the festival suitable for children?
A. Many people choose to bring their children to BML to enjoy the music and the children’s play activities on offer. See the section on families for more information on the facilities available.
Q. Will there be artists using bad language in their performance?
A. We request with agents that their artists refrain from using inappropriate language. However, performances may feature material and language unsuitable for young children that we are unable to predict and classify due to the nature of live performance.